Why am I getting duplicate emails in Outlook

Why am I getting duplicated email in Outlook 2016 when downloaded using POP3?

Issue: You are seeing duplicated/multiple emails everytime you download your emails from the server to outlook.


Verify first that you are not getting any duplicate emails from the server itself.

-You need to login to your webmail. Click here on how to login: http://eufaq.userservices.net/index.php/2018/06/08/how-to-login-to-your-webmail/


This issue may occur if you have Outlook 2016 version 16.0.6568.2025 configured to use POP3, and if you have the Leave a copy of messages on the Server option enabled, as shown in the screenshot later in this section.

If you have the option Remove from server after <x> days enabled, you may experience the issue of email messages being deleted from the server.

If you have the option Remove from server after <x> days disabled, you may experience the issue of email messages being duplicated in Outlook.

Note The <x> placeholder represents the number of days, such as 14.


How to fix this issue:

To fix this issue, make sure that your Office 2016 Click-to-Run installation is at version 16.0.6568.2036 or later. If it is not at this version or later, update your Office 2016 installation. To do this, follow these steps.

  1. Start any Office application, such as Outlook or Word.
  2. Click File, and then click Office Account or Account.
  3. View the version that’s listed under Office Updates.
  4. If the version is not at 16.0.6568.2036 or later, click Update Now.

Or contact Microsoft directly for further support on your email client.


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