Blog Archives

How do I pay my bills online?

To pay bills online, log in to your online Account Management: Click Pay my bill from the options at the left. A separate window will open to proceed with the payment. Enter your credit card information. Click on Post Payment

Posted in Billing, Billing - FAQ, Billing - Related Topics

Can I update or change my credit card information for my automatic billing online?

Yes. There are two ways to update or change your credit card information for your automatic billing online. First is through your online Account Manager and second is with the help of our Support Team through phone. To update credit

Posted in Billing, Billing - FAQ

I paid a prorated amount for my first month’s service. Will I get a partial refund if I cancel service in the middle of a month?

Since our network providers charge us a full month’s rate for your usage on an existing line in a given month, we do not prorate our cancellations.

Posted in Billing, Billing - FAQ

How can my first billing be showing greater than one month’s charges?

We charge a prorated amount for a partial month plus one month in advance when you start your account with us.

Posted in Billing, Billing - FAQ