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How do I pay my bills online?

To pay bills online, log in to your online Account Manager: Click Pay my bill from the options on the left.  Enter your credit card information. Click on Post Payment

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Where will I send my check payments?

Our Mailing address for Payments is 113 Cherry St. #90280 Seattle, WA 98104-2205

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I paid a prorated amount for my first month’s service. Will I get a partial refund if I cancel service in the middle of a month?

Since our network providers charge us a full month’s rate for your usage on an existing line in a given month, we do not prorate our cancellations.

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How can my first billing be showing greater than one month’s charges?

We charge a prorated amount for a partial month plus one month in advance when you start your account with us.

Posted in Billing, Billing - FAQ