Blog Archives

How do I pay my bills online?

To pay bills online, log in to your online Account Manager: Click Pay my bill from the options on the left.  Enter your credit card information. Click on Post Payment

Posted in Billing, Billing - FAQ, Billing - Related Topics Tagged with: ,

Faster AFN Internet Packages for Jeffnet Subscribers

Effective January 4, 2016, faster Internet packages with download speeds of up to 90mbps are now available. These broadband speeds are perfect for watching Netflix, Hulu and Ashland TV Online, and other high definition TV. These faster speeds easily support

Posted in Billing - Announcements, General, Internet Help - FAQ

Where will I send my check payments?

Our Mailing address for Payments is 113 Cherry St. #90280 Seattle, WA 98104-2205

Posted in Billing - FAQ, Billing - Related Topics, General Tagged with: , , ,

I paid a prorated amount for my first month’s service. Will I get a partial refund if I cancel service in the middle of a month?

Since our network providers charge us a full month’s rate for your usage on an existing line in a given month, we do not prorate our cancellations.

Posted in Billing, Billing - FAQ Tagged with: ,

How can my first billing be showing greater than one month’s charges?

We charge a prorated amount for a partial month plus one month in advance when you start your account with us.

Posted in Billing, Billing - FAQ