Blog Archives

How do I pay my bills online?

To pay bills online, log in to your online Account Manager: Click Pay my bill from the options on the left.  Enter your credit card information. Click on Post Payment

Posted in Billing, Billing - FAQ, Billing - Related Topics Tagged with: ,

Webmail: Language and Time Zone Settings

What languages are available in Webmail?  Our webmail application is fully-localized in: English Danish Dutch German Greek French Italian Norwegian Portuguese Spanish Swedish Full-localized means that all user interface elements, dialogs, and in-line help are presented in the language selected.

Posted in Email, Email - FAQ, Email - Related Topics, Email - Troubleshooting

Clearing the cache and cookies from your web browser

Your web browser stores temporary Internet files, which allow frequently visited websites to load faster, but these files may need to be deleted occasionally to free up space and remove old or corrupted files. If you are having trouble loading

Posted in Email, Email - FAQ, Email - Related Topics, Email - Troubleshooting, General, Internet Help, internet Help - Related Topics, Internet Help - Troubleshooting Tagged with: , , , , ,

Webmail: Viewing email headers

This tutorial will show you how to obtain the full headers from your email messages in Webmail. Viewing headers is useful for troubleshooting issues such as email delays, spam, viruses, and abuse issues. Display the message and then click Toggle

Posted in Email, Email - FAQ, Email - Related Topics, Email - Troubleshooting

Webmail: Using the Allowed and Blocked Senders lists

Webmail provides a tool that allows you to block or allow email from specific senders. You can add up to 1000 entries in the Blocked Senders list and 1000 entries in the Allowed Senders list. Make sure that you enter

Posted in Email, Email - FAQ, Email - Related Topics, Email - Troubleshooting

Webmail: Customizing your spam settings

Adding a custom spam tag By default, when a message arrives in your mailbox that Webmail identifies as spam, that message has a flag added to it, to indicate that it’s spam. The spam flag isn’t visible to you, but

Posted in Email, Email - FAQ, Email - Related Topics, Email - Troubleshooting Tagged with: ,

Webmail: Importing and exporting contacts

This tutorial will show you how to export your Webmail contacts into another mail program. Exporting contacts Contacts can be exported in vCard format; the filename ends with.vcf. To export contacts: Click Address Book. From the Groups pane, choose the

Posted in Email, Email - FAQ, Email - Related Topics, Email - Troubleshooting

Webmail: Managing Address Book contacts

This tutorial will show you how to manage your Address Book contacts. Adding contacts Click Address Book. At the bottom of the Contacts list, click the Create new contact card icon. On the Add new contact pane, enter the relevant

Posted in Email, Email - FAQ, Email - Related Topics, Email - Troubleshooting

Webmail: Downloading email from a POP3 account

This tutorial will show you how to download messages from another email account into Webmail using POP3. To set up a POP3 account in Webmail, complete the following steps: ClickSettings. Click Preferences, and then click Other Accounts. In the Other

Posted in Email, Email - FAQ, Email - Related Topics, Email - Troubleshooting