Setting up an email account using Microsoft Entourage

 

  1. Open Entourage.

  2. Click Tools and Accounts.

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  1. Click on the New button and then click Mail.

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  1. Select the preferred Account Type (POP/IMAP) and then click Ok.

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  1. In the Edit Account window, under Account Settings enter the following information:

    1. Account Name: Preferred account name

    2. Name: Preferred name

    3. Email address: complete email address

    4. Account ID (Username): Complete email address

    5. IMAP/POP server: mail.domain.com

    6. Password: email password

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  1. Click on Click here for advanced receiving options and enter the advanced server information. Close the window when done.

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  1. Click on Click here for advanced receiving options and enter the advanced outgoing server information. Close the window when done.

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  1. If the Account Type is set to IMAP, click Options and specify your Root Folder as INBOX, all in uppercase. Click Ok to finish the setup.

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To update email server settings:

Open Entourage.

Click Tools and Accounts.

Double-click on the email account that you want to update.

In the Edit Account window, under Account Settings verify the following information:

Account Name: Preferred account name

Name: Preferred name

Email address: complete email address

Account ID (Username): must be the complete email address

IMAP/POP server: mail.domain.com

Password: email password

Click on Click here for advanced receiving options and verify the following:

This IMAP/POP connection requires secure connection (SSL) must be unchecked

Override default IMAP/POP port is unchecked. Check this option if you want to specify a different port number

Always use secure password is checked

Click on Click here for advanced receiving options and verify the following:

SMTP service requires secure connection (SSL) must be unchecked

Override default SMTP port is unchecked. Check this option if you want to specify a different port number

SMTP server requires authentication must be checked

Use same settings as receiving mail server is selected

Click on Ok.

Re-launch Entourage.

Posted in Email, Email - Troubleshooting