Setting up an email account using Mac Mail


  1. Start Mac Mail, click on the Mail tab from the menu and select Preferences.


  1. Click on the Accounts tab from the top menu and click the + button at the bottom left part of the window to start the wizard that will guide you through the setup process.


  1. On the initial screen of the Add Account setup, enter the name that the recipients will see when they receive the email in the Full Name  field and the email address in the Email Address field. Enter the password of the email account, too. Click Continue.


  1. Enter or select the correct Incoming Mail Server Details and click Continue. Select IMAP for the account type. Enter the incoming mail server and the full email address in the Username field together with the password in the corresponding field. Click Continue.


  1. Do the same settings for the Outgoing Mail Server on the next page. Put a check on Use only this server and Use authentication option. Once again, enter the full email in the Username field and the password. Click Continue.


  1. A summary window will be shown on the next page which you can review and go back to edit something. Click Create if everything is already set up correctly.


  1. Sample images below in configuring Mac email for IMAP using SSL:

    1. An email account that’s already created should appear on the left pane of the Accounts window. Click on the account that needs to be configured. If you want to delete an email account, just click on the () button at the lower left.


  1. Click the drop down list for Outgoing Mail Server (SMTP) and choose Edit SMTP Server List.


  1. In the outgoing server list window, select the server that you want to configure/verify  and see if its entered under the Account Information tab.



  1. Click the Advanced tab and here you will be able to configure server ports and authentication options. Refer to the table below for the applicable port numbers to use. Click OK to close.


  1. Back to the main Accounts window, click on Advanced tab for further advanced settings that might be useful.


To update email server settings:

Click on Mail  and click Preferences. Select your email account on the left pane.

Go to Accounts

Under Account Information, Click Server Settings.

Incoming Mail server must be set to:**

User Name: (your complete email address)

Password: (your password)

Click the drop down list for Outgoing Mail Server (SMTP) and choose Edit SMTP Server List.

Under Account Information,

TLS Certificate: None

Click Advanced,

Set the radio button to Use default ports (25, 465, 587)

Use Secure Socket Layer (SSL) must be uncheckedIf its not letting you remove the check, set the radio button first to Use Custom port and set it to 25. Try it again.

Authentication: Password

User Name: (your complete email address)

Password: (your email password)

Click OK

Back to the main Accounts window, click on Advanced.

Use SSL must be unchecked

Authentication: Password

Leave the rest of the settings as it is.

Quit Mac Mail and re-launch it


*Incoming Mail Server

Host Name:

*Outgoing Mail Server

Host Name:

Posted in Email, Email - Troubleshooting, General